Eco Angels Privacy Policy

Effective Date: 01.09.2023

Eco Angels (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website located at https://eco-angels.uk/ (the “Website”) or engage with us in any way. By accessing or using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Information You Provide: We may collect personal information that you voluntarily provide to us when you interact with our Website, such as when you make a purchase, create an account, subscribe to our newsletter, or contact us. This information may include your name, email address, phone number, shipping address, billing information, and other relevant details.

1.2. Automated Information: When you visit our Website, we may automatically collect certain information, including your IP address, browser type, operating system, device information, and browsing history. We may use cookies, web beacons, and similar technologies to collect and store this data.

1.3. Third-Party Information: We may receive information about you from third parties, such as payment processors, shipping carriers, and advertising partners, to facilitate your orders and improve our services.

2. How We Use Your Information

2.1. Order Processing: We use your personal information to process and fulfil your orders, including order confirmation, shipment tracking, and customer support.

2.2. Communications: We may use your contact information to send you order updates, promotional offers, newsletters, and other marketing communications. You can opt-out of receiving marketing communications at any time.

2.3. Website Improvement: We use aggregated and anonymized data to analyze Website usage, monitor trends, and improve our products and services.

3. Information Sharing

3.1. Service Providers: We may share your information with trusted third-party service providers, such as payment processors and shipping carriers, to facilitate order processing and delivery.

3.2. Legal Compliance: We may disclose your information when required by law, legal process, or government authorities, or to protect our rights, privacy, safety, or property.

4. Your Choices

4.1. Access and Correction: You may request access to and correction of your personal information by contacting us at info@eco-angels.uk.

4.2. Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions provided in our emails or contacting us directly.

5. Data Security

We employ reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our Website is not intended for children under the age of 16, and we do not knowingly collect or solicit personal information from children. If you believe a child has provided us with personal information, please contact us, and we will promptly delete the information.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our Website. Your continued use of the Website after such changes constitutes your acceptance of the revised Privacy Policy.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or the processing of your personal information, please contact us at info@eco-angels.uk.

Thank you for choosing Eco Angels. We value your privacy and are committed to protecting your personal information.

Please note: This Privacy Policy is subject to change, and the most recent version will be posted on our Website. It is your responsibility to review this policy periodically for any updates.